Google play store is the primary and supreme app store for Android phones. Google play store contains all the free and paid apps from a to z. You need Google to play store and download the needed apps.
What if the Google play store shows some issues? Google play store sometimes closes and shows the notification that Google play store has stopped working. Here are some possible solutions for you to get rid of this problem.
Restarting your phone is the best way to make your apps start working. If your Google play store has stopped working, you can restart your phone to fix this issue. To restart the phone, follow the following procedure.
- Hold the power button on your phone.
- Select restart your phone.
- Wait for a few seconds for your phone to start again.
- Try opening the Google play store again.
The cache is the extra data that is collected on your phone. This data must be cleared for the app to work correctly. The cache might be why your Google play store is not working correctly. To clear the Google play store’s cache, follow the following steps.
- Go to your phone’s settings.
- Open app management.
- Go to apps.
- Search for Google play store and open it.
- Go to storage.
- Select clear cache.
Clear App Data
Clearing app data reset the app and gives the app a new start. Clearing the app data clears all the data and possible bugs causing the problem. By clearing data, you might be able to make the app work properly. Here’s how you can clear Google play store’s data.
- Open Settings on your phone.
- Go to app management.
- Now, go-to apps.
- Find Google play store and select it.
- Go to storage.
- There you will find clear data. Select it.
Check Wi-Fi or Data Network
Google play store works with the internet. If there is no internet, the app will stop working immediately. The poor internet connection or no internet connection might be why the app has stopped working. Make sure your phone is connected to a network connection. If it is connected, then turn the network on and off.
- Go to the phone’s settings.
- Select networks.
- Now select Wi-Fi or Cellular Data depending on whatever internet you use.
- Disable the internet connection and wait for a few seconds.
- Enable again after some time.
Check Date & Time
The date and time must be appropriately set for apps to work without causing problems. The date and time may not be set correctly and are causing a problem with the app. Follow the following steps to set a date and time.
- Open the phone’s settings.
- Go to additional settings.
- Go to date and time.
- Select set automatically.
If you have any VPN on your phone, disable it before opening the Google play store. Sometimes VPN causes problems with the apps when it is enabled. Try disabling the VPN for once to see if there is any problem with the VPN causing the problem with the Google play store.
Uninstall and Reinstall the App
If nothing is working, try uninstalling and reinstalling the app. By doing this, the app will have a fresh start without any bugs or problems.
Update the Phone
Upgrades bring new features and solutions for bugs. Suppose there is any bug in your phone causing a problem with the Google play store up[grade your phone as it will come with a new bug fix. You can find the update for the phone in the settings.
Google play store may sometimes stop working due to some reasons. The possible reasons for this issue can be cache, no internet connection, wrong date and time, VPN connection, and bugs. Few possible solutions for the Google play store are given in this article. You can have a look.